Initially founded primarily as a real estate agency in 2008, J&C Services soon added its signature “J&C Welcome Service” designed to help new arrivals settle in, and later included insurance products to its suite of services.
In 2016 J&C Services moved to its new office at Villa LuBeDu, Saphanthong Tai Village in the Vientiane International School (VIS) vicinity.
In 2018 a new Marketing department was added.
“We are proud of the services we offer expatriates in Laos,” says Stephan R. Aeschbach, founder and owner of J&C Services. “Over the years, our suite of services has expanded to meet the needs and demands of both existing and new expatriates in Laos.”
J&C SERVICES TODAY
Today J&C Services is a leading insurance & marketing agency known for offering customer-specific solutions to its clients while providing the most competitive premiums.
J&C Services activities are concentrated on the following three areas:
J&C Services is an independent insurance specialist. This is much to the advantage of its clients because it allows J&C to choose the best options from various providers to personalize the most effective coverage for all.
J&C Services represents APA Insurance, Toko Assurance, Lanexang Assurance, AXA Insurance and William Russell. J&C Services has been awarded many times in the past, for example in the past four years with the “Top Gold Agent” award by Toko Assurance or this March by Lanexang Assurance for “Excellent Agent”.
2018 proved to be the most successful year for J&C yet. Not only did we celebrate 10 years of success, J&C had the great honor to be awarded the largest agent of Toko Assurance. “We are thrilled to receive the Diamond Agent award in recognition of our performance. Being the largest agent for Toko in Laos is a great honor” says Mr. Stephan Aeschbach.
In 2019 J&C Services signed a strategic partnership with APA Insurance, allowing J&C to create new products or to adapt existing ones tailored to the requirements of our clients.
J&C will continue to strive to provide our corporate and individual clients with the best rates and service that they have come to expect from us.
J&C Services with separate Marketing department provides full range of marketing services. Starting from strategy, through all types of printing materials (brochures, catalogues, reports, posters etc.), digital marketing (social media, website and app development) up to advertising campaigns.
Our mission is to provide the best tailored service to customer needs at a reasonable price and international standard.
3) Visa & Document Services
J&C Services provides a one-stop-shop service for international expatriates in Laos. We serve companies and individuals. J&C Services procedure includes immigration elements such as business visa, work & stay permits, permanent residency, vehicle registration & driving license and many other official matters.
4) Welcome Service and Invest in Laos
J&C Services has extensive knowledge of the Lao market and appreciates the unique nature of working in the Lao PDR. We pride ourselves on our integrity and will always ensure that all parties are satisfied with the terms of an agreement.
Our major asset is our staff members who are in the best position possible to understand the needs of the foreign community & business organizations. As a client-focused business, our team delivers service that doesn’t stop when the ink on the contract dries and our after sales service continues for the length of the client’s stay in Laos.
We offer our team members competitive salaries and benefits.
J&C Services maintains business relations with several organizations in Laos including Hotel Crowne Plaza, Vientiane International School, UNDP, World Bank/IFC, Phu Bia Mining, Minerals and Metals Group (MMG), Index Laos, RMA Asia, Burapha, ANZ Bank, Bank Franco-Lao (BFL), Swiss Agency for Development and Cooperation (SDC, among others.
The J&C Team
Stephan R. Aeschbach, Founder & CEO (right) – 020 77 100 200
Lukasz Nitka, Marketing Division Director (left) – 020 911 26 010
Kasia Kadziolka, Art Director (left) – 020 96 752 065
“Nounou” Arinya Phonseya, Office & Finance Manager (right) – 020 77 125 000
BELIEFS AND VALUES:
This is one of our most important values. Honesty goes a long way in attaining the respect of our clients. We maintain one hundred percent honest and truthful business activities and answer all client queries truthfully.
Integrity is at the heart of our business relationships. We demonstrate integrity by trusting, respecting and empowering our employees and maintaining openness with our clients. We are each accountable for doing the right thing.
Passionate Customer Care:
Our customers come first. We believe that every interaction – internally and externally – is a customer interaction that demands professionalism and respect.Our actions can make a difference in the lives of our customers.We believe understanding our customers and listening to their unique needs ensures we deliver customer-focused services.
We pay attention to the minor details that can be the difference between a hit and a miss for our customers. By truly listening to customer needs and understanding their requirements we can make sure we hit the target every time and customers are more than satisfied with our results.
Innovation and improvement
J&C strives to innovate and improve not only our own services but the entire business environment. This benefits clients on both sides of the market and helps to modernize the country.
We understand that almost all our activities are interconnected through teamwork, and only through our collaborative efforts can we succeed.We share work practices and ideas whilst all staff are involved in early decision-making processes.